Data Protection Policy

The European Network on Statelessness (ENS) is a registered Charitable Incorporated Organisation in England (charity number 11583414). Our address is 28 Stainforth Road, London E17 9RD, United Kingdom. 

ENS is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you sign up to our mailing list and give consent to receive email updates from us. This may include your name and email address as well as your IP address. 

In addition we collect anonymised website usage information, which is collected using Google Analytics. This helps us improve our website. 

We also collect information about key national and regional stakeholders (eg. decision makers, statutory bodies, government officials, academics, international organisations, NGOs, etc.) to send them email updates about our work. Information we hold on individuals may include first name, last name, organisation and email address. 

We rely on legitimate interest as the basis for data processing, which is explained in detail here. We believe this is necessary to fulfil our mission to protect stateless people, and to reduce and prevent statelessness in Europe, and has wider benefits to society, given that the right to a nationality is a fundamental Human Right as defined in Article 15 of the Universal Declaration of Human Rights.

How will we use the information about you?

We use information collected from the website to send you email updates about statelessness, our campaigns, publications, blogs and events. Emails are serviced by Mailchimp. You may opt out from future emails at any time. If you no longer wish to receive email updates from us, please click here, click the link at the bottom of the email you received from us or send us an email.

ENS will not share your information for marketing purposes with other organisations without your explicit consent. Data collected in the UK is held in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (EU) 2016/679 .

All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information we hold about you under the Subject Access Request.

Retaining your personal information

We will keep your personal information for five years from your last interaction with us, such as the date of your last interaction with one of our emails, unless a longer or shorter retention period is required by law, is necessary in the course of legal proceedings or is otherwise needed for a particular purpose under applicable law. We may keep your personal information for a shorter period if you ask us to delete your personal information. In such a case, ENS will aim to delete your personal information within a maximum period of one month from the date of the request.

Information about children

As a general rule, we do not intentionally collect personal information about children under the age of 13. If we become aware that we have inadvertently collected personal information about children under the age of 13, we will take steps to delete the information as soon as possible, except where we are required by applicable law to keep it. 

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at or write to us at ENS, 28 Stainforth Road, London E17 9RD, UK.

We will provide a copy of the information free of charge. However, we may charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive. Information will be provided without delay and at the latest within one month of receipt. 

Changing your information

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove any information we hold on you. If you want us to amend or delete any information, please contact us at

Withdrawing consent and information erasure

Where we have obtained your consent in relation to your personal information, you can withdraw this consent at any time by contacting us or using the opt out link at the bottom of our emails. 

You may also write to us at any time to object to our use of your personal information, restrict our use of your personal information, to have personal data erased or request that we provide your personal information in a usable electronic format and transmit to a third party (right to data portability). We will comply with these requests in relation to your personal information in line with applicable law. 

Right to object and right to erasure

You may write to us at any time to object to our use of your personal information, restrict our use of your personal information or to have personal data erased. We will comply with these requests in relation to your personal information and will remove your details within one month of your request. 


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. For further information visit You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. 

Other websites

Our site may contain links to websites owned by other organisations. If you follow a link to another website, these websites they will have their own privacy policy. We suggest that you check the policies of any other websites before giving them your personal information as we cannot accept responsibility for any other website.

Sharing your information 

We’ll always treat your personal information with the utmost care and will never sell it to third parties, however we may share your information with carefully selected third parties including:

  • Our suppliers and sub-contractors for the performance of any contract we enter into with them.
  • If we are required by law, or in order to enforce or apply our terms of use.

Where we store your personal information

The information that we collect from you may be transferred to, processed and stored outside the European Economic Area ("EEA"). It may also be handled by staff working outside the EEA for us or for one of our suppliers.

We are committed to ensuring that our suppliers have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse. All information you provide to us is stored on our secure servers or on secure servers operated by a third party .

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 9 July 2024. You should check this page regularly to see the most up to date information.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you